1. - How many
women does it take
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2. to run a restaurant badly?
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3. Three, and it's called Morgan's.
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4. - He'd better watch out
because we're gonna get him.
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5. - I'm grappling
with girl power
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6. to save this restaurant.
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7. You with us?
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8. It's gonna be handbags at
dawn with mum.
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9. - Don't tell me to shut up,
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10. Gordon.
- Okay.
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11. - Because I won't be spoken
to like that, all right?
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12. - And sibling rivalry
is driving me demented.
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13. - You tell these two
to do my role.
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14. - Okay.
- And you can stick that,
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15. Gordon.
- Okay, there you go.
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16. - I'm sorry I can't do that,
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17. I'm not doing it.
- Typical.
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18. Liverpool, a city that's
shedding its run-down
reputation.
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19. With rocketing house prices
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20. and three billion pounds
worth of investment,
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21. it's rapidly becoming
hip and trendy.
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22. 18th-century Woolton Village
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23. is one of the city's most
affluent and exclusive suburbs.
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24. This is a typical sort of
footballers' wives hangout.
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25. It must be a great catchment
for ladies who lunch,
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26. especially with all these
amazing houses.
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27. At Woolton's heart
lies Morgan's.
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28. Three years ago, Sandy
Morgan was an antique dealer
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29. before she changed her
shop into a restaurant.
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30. - The idea actually started,
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31. we were actually having
dinner one night,
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32. and I just said, "Well, I
used to cook for friends here,
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33. "now turn it into a restaurant,"
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34. and I thought great, why not?
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35. - Sandy runs it
with her two daughters,
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36. Helen and Laura.
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37. - We've pulled together,
fought together,
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38. we've laughed together,
cried together,
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39. every emotion you can
ever imagine.
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40. How we're all still talking
to each other, I don't know.
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41. - With no customers
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42. and 100,000 pounds
worth of debt,
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43. the women will lose
everything in six months.
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44. - Sisters are definitely doing
it for themselves. (laughing)
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45. Maybe that's why we need a bit
of testosterone from Gordon.
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46. - Take care, thank you.
- Sure.
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47. - From the outside it
looks very romantic,
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48. a perfect high street
local eatery.
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49. Let's get some dinner.
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50. - My name is Helen.
- Helen, how are you, darling?
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51. - Pleased to meet you.
- Lovely to meet you.
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52. - Likewise, and this is?
- I'm Sandy.
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53. - Sandy, pleased to meet you.
- I'm the mummy.
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54. - What a beautiful place.
- Thank you.
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55. - And this is?
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56. - This is Laura.
- Hiya, I'm Laura.
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57. - Laura, how are you, darling?
- Hello, I'm fine.
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58. - This is nice.
- Gordon, welcome.
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59. - It's beautiful.
- Do you like it?
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60. - Do these girls serve
here as well?
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61. - Everything, all good
all-rounders,
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62. Gordon.
- Every single male
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63. in Liverpool should be
in here today.
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64. (women laugh)
How many's booked?
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65. - There's a table of
two at half six.
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66. - It's weird, I mean,
we're in September,
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67. it's a sort of Indian
summer's evening out there.
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68. - Yeah.
- And you've got two booked.
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69. - Yes, that's it, it needs
a lot of tweaking. (laughs)
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70. A lot of tweaking.
- Who's running the business?
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71. - We all do.
- The three of us,
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72. three of us taking
responsibility for maybe one
job.
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73. - Three managers, sounds
like too many chiefs to me.
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74. I'd better eat, yes?
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75. (women laughing)
May I have the pleasure?
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76. Right.
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77. Beautiful little
smart restaurant,
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78. very romantic, and
everything's slightly weird.
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79. Apricots in a cream mashed
potato with Lincolnshire
sausage.
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80. Vanilla and whisky sauce
served with a fillet of beef.
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81. This isn't the sort of menu
that ladies who lunch want.
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82. Even I don't know what
kind of menu this is.
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83. - The food is
French-English a la carte.
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84. - We sort of bring in a Thai
influence, you know, Spanish.
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85. - It's English a la
carte really.
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86. - On one plate
sometimes you can get
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87. two or three different
nationalities.
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88. - Phil is
Morgan's cocky
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89. but inexperienced head chef.
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90. - You've got to be confident
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91. in your own ability,
haven't you?
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92. Otherwise there's no
use being a chef.
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93. - I need one soup, one
prawns, one sausage,
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94. one beef, pink, and one
portion of veg, please.
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95. - Greedy bastard, isn't he?
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96. Two starters, two mains.
(Emma laughs)
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97. - Thank you.
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98. Lovely, pan-fried prawns.
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99. Smoked paprika.
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100. They're absolutely solid,
I mean really solid.
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101. No thought, orange segments,
lemon segments in there,
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102. and prawns that are just
bullets, hard disgusting
bullets.
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103. - Here's your
Cumberland sausage.
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104. - Cumberland sausage, thank you.
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105. - Enjoy your meal.
- Thank you.
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106. This dish is big enough
for a dinosaur.
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107. It's like something
out of "Jurassic Park."
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108. Fucking hell. (laughs)
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109. Sausage en T-Rex, fucking hell.
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110. A cherry tomato with a
mashed potato
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111. laced with fucking apricots.
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112. That is pretty dismal.
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113. This huge dish of overpriced
stodge should be extinct.
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114. No wonder the locals
aren't coming here.
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115. No one's gonna sit down
and even attempt to eat
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116. substantial mountains of food
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117. that doesn't make sense
like that, nowhere near it.
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118. - Sticky toffee pudding
with a butterscotch sauce
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119. and vanilla ice cream.
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120. - Junior sous chef Emma is
Phil's long-suffering sidekick.
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121. Her star turn is sticky toffee
pudding, but Phil hates it.
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122. - Babe, you know my
feelings on this fucking—
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123. - I know you don't like it but—
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124. - Day one, I've always said
it should not be on our menu.
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125. - Trial and error.
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126. - He'll turn around and go,
"What is that, what is that?"
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127. And he'll be told
it's the Morgan's
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128. classic sticky toffee
pudding. (cheers mockingly)
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129. - Mm, smells nice, fucking hell.
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130. Mm.
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131. It's the first time this
evening I'm glad to be here.
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132. This is nice, light,
not too sticky.
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133. The person who made that dish
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134. doesn't put fucking apricot
and mashed potato together,
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135. and vanilla and whisky.
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136. - Is the verdict in yet?
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137. - (laughs) Fucking hell.
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138. - Got to care, haven't
you, what he thinks.
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139. I do anyway.
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140. - Hello everyone, here's Gordon.
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141. - Hello.
- He's come to just meet you.
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142. - Emma, how are you?
- Nice to meet you, I'm fine.
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143. - Good to see you
and you're the?
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144. - Chef de partie,
desserts and starters.
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145. - And this is?
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146. - Phil, head chef.
- Phil.
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147. Chef de cuisine.
- Yeah, well.
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148. Beg to differ, well, yeah, yeah,
no, yeah.
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149. - Okay, anyway, it
started off good.
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150. I arrived and I thought
it was actually
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151. quite a stunning,
intimate little place.
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152. Then the food arrived.
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153. Solid rock hard prawns.
- Oh, the prawns.
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154. - You dig deeper and you
come across the mashed potato
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155. that's got laced with
fucking apricots,
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156. - Tomato.
- tomatoes,
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157. and a redcurrant jus.
- Jus.
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158. - It's a, it's a, it's a—
- Red wine.
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159. - It's a red wine syrup.
- Red wine syrup.
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160. - What the fuck were you
thinking about
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161. putting apricots inside
mashed potatoes?
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162. - Do you know what, right,
I actually took the recipe
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163. from the "Good Food" magazine.
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164. - The "Good Food" magazine?
- Yeah.
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165. - That's a bullshit answer.
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166. What were you thinking
about putting it together?
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167. - Well, why not, it's different?
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168. - You've got every right to be
slightly fucked off about it,
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169. 'cause I would be if I
cooked that shit.
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170. And here we are in the
current situation on our arse,
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171. and the chef over there wants
to fucking laugh about it.
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172. - What the fuck do you
want me to do about it?
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173. You're standing there
fucking just mouthing me off.
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174. Do you know what I mean?
- Fuck that.
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175. You've just shown me over
the last three minutes
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176. your attitude stinks.
- It doesn't at all.
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177. - And you can't take criticism.
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178. And if you're gonna—
- I can take criticism,
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179. it's just ways and means
of going about it
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180. and putting criticism across.
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181. It's the way you speak,
you speak arrogantly.
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182. - How would you like to
be spoken to?
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183. - Just like a normal person,
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184. like anyone would
speak to anyone.
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185. - Uh-huh.
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186. Now let's go the other way,
shall we?
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187. Please be so kind to
remove the apricots
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188. from the mashed potato.
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189. - See, now you're being
a fucking sarcastic—
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190. - No, but I don't know how.
- No, no.
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191. - I mean, listen, we've
got a problem here, yeah,
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192. and there's a fucking
issue with the food.
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193. Now fucking Mr. Chipmunk in the
fucking corner is pissed off
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194. at the fact that I'm telling
him something constructive.
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195. - See—
- If I can't get
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196. over that hurdle,
- No, there's no, there's no—
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197. - I may as well fuck off
back on the train now,
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198. do you understand?
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199. - You need a bit of tact.
- Have a word with the chef,
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200. yeah?
- He needs a bit of tact.
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201. - I mean, he's gonna fucking—
- I tell you what,
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202. excuse me, I'm standing here,
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203. so, you know,
- Sorry.
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204. - if you want to talk
to me, you talk to me.
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205. - I'm talking to the owner.
- Stop treating me
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206. like I'm a fucking kid.
- Fuck me.
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207. - Did you like anything
about the three courses?
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208. - There was one saving
grace, yeah, there was.
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209. The sticky toffee pudding
was fucking delicious.
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210. - Oh, thank you, Gordon.
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211. - I just wish I had it
for my fucking starter.
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212. - You're welcome.
- Fuck's sake.
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213. - That's the nitty
gritty over with anyway,
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214. isn't it?
- Set it off,
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215. I'd rather have the
camera not be on me.
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216. - Shit dinner, beautiful
restaurant inside, great
potential,
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217. then trying to fucking
tell the chef
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218. some form of constructive
criticism, he's got a problem,
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219. not just with his food
but with his fucking gob.
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220. You've got every right to be
slightly fucked off about it.
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221. 'Cause I would be if I
cooked that shit.
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222. Morgan's restaurant is an
all-women-run business.
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223. Trouble is it's not being
run very well.
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224. And the chef over there wants
to fucking laugh about it.
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225. - What do you want me
to do about it?
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226. You're standing there
fucking just mouthing me off.
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227. - It's serving
mountains of expensive stodge.
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228. But there's a much
bigger problem.
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229. The women can't decide
who's in charge,
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230. a recipe for disaster.
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231. (women chattering faintly)
- Can you just try
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232. and sort it out for me, please?
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233. - It's a struggle sometimes and,
you know,
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234. we kick off and we scream
at each other and stuff.
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235. Do you know what's
wrong with her?
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236. - It just is a nightmare, and
I've resigned so many times.
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237. - Sandy claims
to be running Morgan's,
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238. but I wonder how good a
manager she really is.
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239. I've decided to look at
her accounts and find out.
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240. - Come on.
- All right.
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241. How long have you been here?
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242. - About two years.
- Nice.
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243. So where's the office?
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244. - Sort of here.
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245. - That's the office there?
- Yeah.
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246. - God, how do you manage?
- I don't, it's difficult.
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247. We need something bigger,
definitely.
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248. - Bloody hell.
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249. - It's hell 'cause I
can't lay anything out.
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250. - Look at it all
jammed in there like that.
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251. - I know, I know.
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252. - Sandy's accounts books
are completely haywire.
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253. Where is your target?
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254. - I need to do that.
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255. - Yeah but—
- No, I—
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256. - Those are just till—
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257. - No, no, I've got that
written down.
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258. I have got that written down.
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259. - Where's that?
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260. - Well, I can't put my
hands on it right now, but—
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261. - Can't put your hands
on it right now.
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262. What have you got out
of it in three years?
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263. - Money, financially?
- Yeah.
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264. - Well, we haven't,
(laughs) I haven't.
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265. - How much have
you lost in three years?
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266. - I don't know.
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267. - Running a
restaurant is a full-time job,
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268. not an occasional hobby.
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269. If Sandy can't even
organise the books,
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270. it's little wonder
she's hired a chef
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271. whose mouth is bigger
than his talent.
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272. - Right, Chef?
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273. - Morning.
- Morning.
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274. - How are you?
- Not too bad, you?
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275. - Yeah, very well, thank you.
- Have a nice kip?
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276. - Yeah, slightly concerned
but a good sleep.
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277. Yourself?
- No, not a good kip at all.
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278. - Damn, why?
- 'Cause of last night.
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279. - Uh-huh.
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280. - But that was
last night, this is today.
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281. - That's a good attitude.
- Today's another day.
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282. We live and learn.
- How long you been cooking?
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283. Phil's got more
confidence than ability.
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284. He's never had any
formal training.
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285. But Sandy makes his job tougher
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286. because she won't pay
him for preparation time.
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287. - The menu, right, it's just
basically been thrown together.
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288. I'm not allowed to come
in at nine in the morning.
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289. - What do you
mean you're not allowed to?
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290. - Well, Sandy doesn't
want us to come in
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291. at nine o'clock in the
morning, I get in at—
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292. - So how do you
get ready for service?
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293. - I come in at four o'clock,
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294. and it's a case of
throwing it together.
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295. - Even I can't get fucking ready
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296. from four o'clock in
the afternoon.
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297. Now it's starting to make sense
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298. why you're fucking so
defensive, totally understand.
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299. It's not entirely your
fucking fault.
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300. What I want to do is
fucking work together on it.
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301. - No, sound, I look
forward to it.
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302. - Do you still wanna punch me?
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303. - No, I'll save that
till next week.
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304. - Okay, good.
(gentle music)
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305. It's two hours before
Saturday service,
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306. Morgan's only busy
night of the week.
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307. With no preparation done,
the kitchen's in chaos.
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308. There's not even enough food.
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309. Labels and just odds
and sods thrown in here.
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310. What the fuck is that?
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311. Fucking dog shit.
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312. So what do you need
now for service?
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313. 'Cause the place looks sparse.
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314. If there's 30 people coming
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315. for dinner tonight—
- Yeah, no,
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316. it's freaking me out a bit.
- Um—
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317. - It's freaking me out as well.
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318. - Carrots, broccoli, beans,
bread, prawns.
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319. - And is this normal this
time of the afternoon
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320. for you to go off to the
shops like that?
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321. Yeah.
- Yeah, yeah.
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322. - So you don't actually
get the stuff back then
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323. for at least another hour.
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324. - Sometimes I don't get
it till six o'clock.
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325. - When the customers are
walking through the door?
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326. Fuck me.
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327. Unbelievable.
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328. The head chef should
order supplies,
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329. but Sandy's been buying
from a supermarket
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330. because she doesn't want to
pay Phil to do it for her.
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331. Before we get any further,
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332. what I wanted to say
to both of you
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333. is the fucking supermarket
is not good enough.
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334. - No, it's not.
- If this restaurant's got
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335. any chance of fucking surviving,
yeah—
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336. - The cost of fucking—
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337. - If we had a dinner
party at home,
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338. we wouldn't be sat here
at fucking four o'clock
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339. looking for a fucking list,
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340. let alone running a
fucking restaurant.
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341. Beans, okay, French beans,
vegetables.
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342. - Okay, I think beans, beans,
beans.
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343. - Ooh, sorry.
- Oh God no, no beans,
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344. hold on, round the next one.
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345. Runner beans, they're good.
- Show me.
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346. No, no, they're sliced, they're
pre-packed, fucking hell.
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347. How are you, mate?
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348. - Sorry.
- Fucking hell.
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349. - This way.
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350. Do you want raw ones, Gordon?
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351. - What did we get yesterday?
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352. - I think it was raw, yeah.
- Yeah, are you sure?
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353. - How many
would you like?
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354. - Oh, couple of,
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355. well, kilo, no, not,
a few pounds.
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356. All of those and some
more if you have them.
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357. Have you got some more
than what's out?
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358. - This is ridiculous,
you know that?
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359. Sandy's panic-buying
fillet steak,
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360. but she should have
had it delivered
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361. from a cheaper wholesaler.
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362. Sandy, it's fucking
five past five,
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363. where's the fillet steak?
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364. - Well, it's here somewhere.
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365. No, sirloin, sirloin.
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366. They must know we're coming.
- No.
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367. That's never happened before
that there's not been fillet.
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368. - Rump steak, rump steak, no.
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369. How much is that please?
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370. - 53.89.
- 53.89.
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371. If we had to buy this produce
on last night's takings,
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372. we'll be 30 quid fucking short.
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373. I've got a fucking headache,
let's go.
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374. Thank you, bye-bye.
- Thank you, bye.
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375. - It's seven o'clock, and
the restaurant is filling up.
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376. Morgan's is a stunning,
beautiful fucking restaurant.
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377. Unfortunately the food is shit.
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378. The chef's way inexperienced,
he's self-taught,
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379. and he's cooking with
fucking expensive ingredients
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380. bought from the local
supermarket.
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381. And Sandy is just
another prime example
Copy !req
382. of an individual that's
opened a restaurant
Copy !req
383. without having a clue
how to run one.
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384. Tonight I'm gonna be
watching Phil closely.
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385. - Chef, one beef, one chicken,
more well to medium please.
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386. - Phil's menu is
poorly designed,
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387. but can he actually cook?
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388. Just watch your cooking,
yeah, standards now, yeah.
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389. - Yeah.
- Are you happy with that?
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390. - No.
- No, no, nor am I.
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391. You're a chef, hey, not a
fucking coalman.
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392. - No, I know.
- No, no.
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393. Phil's just plain careless,
and I won't put up with it.
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394. Watch that chicken, it's
burning again.
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395. That parts on fire.
- Have we got any basil?
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396. - Fucking hell.
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397. Kitchen's started to
act like fucking slobs
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398. and happy to cook
charcoal and then send it.
Copy !req
399. That's not good,
fucking ridiculous.
Copy !req
400. - I tell you
what, he's fucking sharp.
Copy !req
401. - That's how he's got
where he is, isn't it?
Copy !req
402. - His eyes are
fucking everywhere.
Copy !req
403. - A customer has
sent back a creme brulee.
Copy !req
404. It's like fucking baby vomit.
Copy !req
405. Do you know why it
goes like that?
Copy !req
406. - I think, um—
- Quick.
Copy !req
407. - Whisked too far?
- No, no, no no,
Copy !req
408. under the grill far too long.
Copy !req
409. Don't eat that unless
you're prepared to die.
Copy !req
410. Phil's biggest problem is that
he just doesn't concentrate.
Copy !req
411. He's simply out of his
depth, making silly mistakes.
Copy !req
412. - I just feel as if I'm
just not in control at all
Copy !req
413. of my own fucking, my own job,
it's shit.
Copy !req
414. - Dotty Sandy's
supposed to be
Copy !req
415. in charge of this mess.
Copy !req
416. Sandy what are you doing?
Copy !req
417. - I'm just helping
him out a bit,
Copy !req
418. get rid of some of these plates.
Copy !req
419. He's got a lot on tonight
and we've got no dishwasher,
Copy !req
420. so I thought I'd give him
a bit of a lift.
Copy !req
421. - You're helping
out by washing up plates.
Copy !req
422. - Yeah, well, you know.
Copy !req
423. - Sandy's
interfering everywhere,
Copy !req
424. doing everyone else's job
and achieving nothing.
Copy !req
425. Sandy, two seconds darling.
Copy !req
426. Are you lost?
Copy !req
427. Are you wondering what to do?
Copy !req
428. - I'm trying to do a
little bit of everything,
Copy !req
429. really, to keep it all going.
Copy !req
430. - Okay, do I know that, you are.
Copy !req
431. What is your role tonight,
what exactly are you doing?
Copy !req
432. - Well, I've been waiting on,
Copy !req
433. behind the bar.
- Waiting on?
Copy !req
434. Waiting on what?
Copy !req
435. - Tables.
- Tables, okay.
Copy !req
436. Now you're doing—
- Serving the wine.
Copy !req
437. - Have you seen the size
of that fucker?
Copy !req
438. He's more than capable
of washing and drying
Copy !req
439. his own fucking plates—
- Well, I'm not gonna,
Copy !req
440. I'm not gonna do it all night.
Copy !req
441. - Welcome to the fucking
lunatic asylum.
Copy !req
442. Sandy's so busy doing the dishes
Copy !req
443. that she forgot a
customer's order for gravy.
Copy !req
444. - I have to say sorry.
Copy !req
445. - He's been waiting 15 minutes
and complains to Helen.
Copy !req
446. So they've cleared three
main courses from that table,
Copy !req
447. and one guy's sat there
with his sausage,
Copy !req
448. yeah, looking for some
fucking sauce.
Copy !req
449. Why is no one being
straight with you
Copy !req
450. and telling you what they need?
Copy !req
451. What do they want?
Copy !req
452. - Excuse me, it's just gravy,
Phil—
Copy !req
453. - Start making it, start
making it, yeah.
Copy !req
454. - He's waiting there,
Copy !req
455. food's going cold while
he's waiting there.
Copy !req
456. - They've cleared the
fucking plates.
Copy !req
457. They've cleared three plates.
Copy !req
458. - But it's only for one.
Copy !req
459. It is only for one guy, and
he's quite happy to wait.
Copy !req
460. - You've got to stop
kidding yourself.
Copy !req
461. He's not quite happy to wait.
Copy !req
462. - No, of course he's not.
- His guests
Copy !req
463. have cleared their main courses.
Copy !req
464. - Yeah.
Copy !req
465. - It's like a fucking
kindergarten
in here, you know that?
Copy !req
466. A fucking—
- Isn't this catering life,
Copy !req
467. though, Gordon?
- No, is it,
Copy !req
468. fuck catering life,
nothing like it, no.
Copy !req
469. This is shambolic, it's not
catering at all, fuck me.
Copy !req
470. How long for the gravy, Phil?
Copy !req
471. - At least five minutes, Chef.
- At least five minutes.
Copy !req
472. Fuck me, catering my
fucking arse.
Copy !req
473. - I asked for, yeah, some
kind of sauce or a gravy,
Copy !req
474. which came, took a while
to come, to be fair,
Copy !req
475. 15 minutes, thereabouts,
and I paid 15 quid.
Copy !req
476. - At last I understand
what I'm facing.
Copy !req
477. The chef's slipshod
concentration
Copy !req
478. is producing terrible food.
Copy !req
479. But he was hired by Sandy
and she's the real problem,
Copy !req
480. an amateur restaurateur
messing in a business
Copy !req
481. she knows nothing about.
Copy !req
482. It's depressing to watch a
restaurant sink this low.
Copy !req
483. Helen, that's the
saddest main course
Copy !req
484. I've ever seen in my
entire life.
Copy !req
485. 39 years of age and seeing that.
Copy !req
486. Don't take it personally.
Copy !req
487. I want to know if anyone is
gonna take responsibility
Copy !req
488. for tonight's catastrophe.
Copy !req
489. What did you experience
out there tonight?
Copy !req
490. - In general a lot of people
were quite happy out there,
Copy !req
491. to be honest with you, you know,
Copy !req
492. I've had no
complaints all night.
Copy !req
493. - What fascinates me about you
Copy !req
494. is you're either totally
fucking oblivious
Copy !req
495. to what's going on in
your own establishment,
Copy !req
496. or you're fucking living a
nightmare inside your mind.
Copy !req
497. You cannot see what's going on?
Copy !req
498. - I can see what's going
on, Gordon, I'm not stupid.
Copy !req
499. I'm not stupid, I can see
what's going on.
Copy !req
500. But I can't deal with all
these things on my own.
Copy !req
501. I've been trying to keep
this afloat for three years
Copy !req
502. by doing a little bit
of everything.
Copy !req
503. - Well, thank you.
- Okay.
Copy !req
504. - And Helen.
- It was diabolical.
Copy !req
505. The whole thing is just a sham.
Copy !req
506. - Thank you, and do
you know what,
Copy !req
507. you're the most fucking
honest person
Copy !req
508. in here, you know that?
Copy !req
509. And the more honest you're
gonna be, okay,
Copy !req
510. the more chance this place
has got of fucking survival.
Copy !req
511. Goodnight.
- Goodnight, thanks Gordon.
Copy !req
512. - 50% of
British restaurants
Copy !req
513. close down within three years,
Copy !req
514. often because their naive owners
Copy !req
515. know nothing about the business.
Copy !req
516. Sandy and her daughters
can't decide who's in charge.
Copy !req
517. There's sibling rivalry
simmering away.
Copy !req
518. Helen and Laura are
both desperate
Copy !req
519. to control the restaurant,
Copy !req
520. but from what I've seen,
only one sister stands out.
Copy !req
521. - There's certain
issues with family,
Copy !req
522. and my sister wants to
do it, and I wanna do it,
Copy !req
523. but at the moment we're
sharing it between each other.
Copy !req
524. And I think what we need
is a kick up the backside,
Copy !req
525. and we all need to realise
that, you know, this is it,
Copy !req
526. and we need to pull together.
- One person
Copy !req
527. to control it, yeah.
Copy !req
528. Are you capable of running
this place, you personally?
Copy !req
529. - Yeah, I am capable
of running it.
Copy !req
530. I think I'm the practical
one in the family.
Copy !req
531. I'm a bit more grounded
than the other two. (laughs)
Copy !req
532. They're fantastic but very
similar and a bit airy-fairy.
Copy !req
533. - We are in the shit,
are we not?
Copy !req
534. - Yeah, definitely.
Copy !req
535. - That's the reason
why I need to open things up.
Copy !req
536. - Yeah.
- Everything come out,
Copy !req
537. identify the issues and
start tackling them.
Copy !req
538. - To save the restaurant,
Copy !req
539. there's got to be a
radical management shakeup,
Copy !req
540. so today I'm gonna be
cruel to be kind.
Copy !req
541. All I saw last night was
just individuals
Copy !req
542. running around like headless
chickens, acting like children.
Copy !req
543. Hence the reason why we're
in a fucking playground.
Copy !req
544. Right, what's your role?
Copy !req
545. - General manager,
front of house.
Copy !req
546. - Bollocks, no chance,
no chance.
Copy !req
547. And this is serious now.
Copy !req
548. You, sadly, whether you
like it or not, okay,
Copy !req
549. are not capable of
becoming a general manager
Copy !req
550. in that establishment.
Copy !req
551. We've got far too many chiefs—
Copy !req
552. - Yeah, I agree with you there.
Copy !req
553. - And insufficient Indians,
now—
Copy !req
554. - You need to delegate
to other people
Copy !req
555. and tell them what to do.
- She can't do it.
Copy !req
556. - No.
Copy !req
557. - She goes and washes up
for 15 minutes
Copy !req
558. to make sure the kitchen
porter's there next week,
Copy !req
559. and she goes and talks—
- She needs to delegate jobs,
Copy !req
560. though, I agree with you,
Copy !req
561. to make sure that
- And that is the
Copy !req
562. - what she's doing is—
- restaurant manager's job.
Copy !req
563. Your job, yeah—
- Front of house,
Copy !req
564. that's where I want to be.
Copy !req
565. - You're the host.
Copy !req
566. Meeting and greeting
and sitting people down.
Copy !req
567. Yes?
- Yeah, happy with that.
Copy !req
568. Your position is the
assistant manager.
Copy !req
569. - Who's the manager then?
Copy !req
570. - Don't get defensive, can
I just do one at a time?
Copy !req
571. - Yes.
- Yeah.
Copy !req
572. No one's leading
unless they've got
Copy !req
573. defined roles—
- Excuse me,
Copy !req
574. I'm sorry to interrupt
you there, Gordon.
Copy !req
575. - Yeah, go on.
Copy !req
576. - I was away last night,
and if I had of been there,
Copy !req
577. things maybe would have been
Copy !req
578. slightly different.
- Yeah, okay.
Copy !req
579. - But the whole shoulders
of the restaurant
Copy !req
580. weight on, you know,
you coming in,
Copy !req
581. you wouldn't have changed
anything last night
Copy !req
582. because it was just dire.
Copy !req
583. - It was shambolic, sweetheart,
Copy !req
584. and it was best in your interest
not to be there last night.
Copy !req
585. Excuse me.
Copy !req
586. One thing you've got is
balls, you know that?
Copy !req
587. I like the way that you
fucking blatantly know
Copy !req
588. what the problems are,
Copy !req
589. but you've got to get it off
your chest, you know that.
Copy !req
590. And what are you scared
about being the manager?
Copy !req
591. Confrontation?
Copy !req
592. - No, it's not so much that.
Copy !req
593. It's actually being given
sole responsibility,
Copy !req
594. 'cause at the moment,
and my sister's
Copy !req
595. just walked off there
'cause she's obviously
Copy !req
596. upset about—
- Yeah, are you gonna,
Copy !req
597. Laura, are you gonna come in or?
Copy !req
598. (Laura speaks faintly)
Yeah?
Copy !req
599. Thank you.
Copy !req
600. - Maybe you can prove
yourself, you know, with time.
Copy !req
601. - This is
not a discussion
Copy !req
602. to separate you two or to argue
Copy !req
603. amongst you two, okay.
- Of course it isn't, I know.
Copy !req
604. - But unfortunately one, two,
three
Copy !req
605. are doing all the same job—
Copy !req
606. - I'm sorry, you've
got it completely wrong.
Copy !req
607. - Let me just finish
what I'm trying to say,
Copy !req
608. and once we've all
defined our roles,
Copy !req
609. then we can put it into the pot.
Copy !req
610. - Fine, okay, yeah.
- Yeah?
Copy !req
611. And clearly you're upset.
- Yeah, I am.
Copy !req
612. - Clearly you're upset,
Copy !req
613. and that is a stinky attitude.
Copy !req
614. And how can you walk away
Copy !req
615. like a child?
- 'Cause I'm the one
Copy !req
616. who's run the business on my own
Copy !req
617. when these two were on
holiday together.
Copy !req
618. You tell these two
to do my role,
Copy !req
619. and you can stick that, Gordon.
Copy !req
620. - Okay, there you go.
- I'm sorry, I apologise,
Copy !req
621. I'm not doing this.
- Typical, typical.
Copy !req
622. We decide, typical.
- No, she's worked
Copy !req
623. so hard, Gordon, you
don't know—
Copy !req
624. - Sit down, sit down.
- All he's trying to do
Copy !req
625. is define roles for people.
- I know,
Copy !req
626. but you haven't been here.
Copy !req
627. - Are you running away?
- Laura.
Copy !req
628. (Laura yelling faintly)
- Come over, come over.
Copy !req
629. - No, 'cause you don't know
Copy !req
630. my role, what about the—
- Laura,
Copy !req
631. grow up.
- No.
Copy !req
632. - Calm down.
- I can't do that.
Copy !req
633. - What about the big
sister here?
Copy !req
634. You're not even listening.
Copy !req
635. - She's fantastic, but
when she runs out I have to
Copy !req
636. pick the shit up.
- I don't run out.
Copy !req
637. - Calm down.
Copy !req
638. - I'm always back in
the morning.
Copy !req
639. - Calm down.
Copy !req
640. - Laura it's completely
stupid walking off.
Copy !req
641. - Let her walk off, let
her walk off.
Copy !req
642. - What's your role?
(gentle music)
Copy !req
643. - General manager,
front of house.
Copy !req
644. - Bollocks, no chance.
Copy !req
645. Morgan's restaurant was being
run like a ladies lunch club,
Copy !req
646. until I made Helen
general manager.
Copy !req
647. One thing you've got is
balls, you know that.
Copy !req
648. Her sister Laura didn't
like it one bit.
Copy !req
649. - You tell these two
to do my role,
Copy !req
650. and you can stick that Gordon,
Copy !req
651. - Okay, there you go.
I'm sorry, I apologise,
Copy !req
652. I'm not doing this.
- Typical.
Copy !req
653. Well, that's tough.
Copy !req
654. They either change or
go bankrupt.
Copy !req
655. Morgan's can only survive
by attracting local people.
Copy !req
656. Before I redesign the menu,
Copy !req
657. I have to find out what
they really want.
Copy !req
658. What do you look for when you
go out to your local eatery?
Copy !req
659. - Something quick, tasty,
simple.
Copy !req
660. - Have you heard of Morgan's?
- Yeah.
Copy !req
661. - And, feedback?
Copy !req
662. - Not too good, I'm afraid.
(woman in blue laughs)
Copy !req
663. - What would you look for
in your local restaurant?
Copy !req
664. - To be treated nice
by the staff,
Copy !req
665. and to be treated as
an individual.
Copy !req
666. - Good, and how much would
you expect to pay for dinner?
Copy !req
667. What would you be happy with?
Copy !req
668. - I don't pay, my
boyfriend will pay.
Copy !req
669. - Morgan's menu belongs
Copy !req
670. in a bad expensive gastro pub.
Copy !req
671. My plan is to modernise
it with fresh ingredients
Copy !req
672. and lower the prices.
Copy !req
673. We've stripped it back to basics
Copy !req
674. and honed in on good,
local, honest produce
Copy !req
675. and kept it very, very simple.
Copy !req
676. Something light and vibrant,
a salmon for instance,
Copy !req
677. poached in a really nice
autumnal broth.
Copy !req
678. It doesn't get any
better than that.
Copy !req
679. We're gonna buy one item here,
Copy !req
680. something simple,
something local.
Copy !req
681. Morgan's middle-class
neighbourhood is full of
foodies.
Copy !req
682. They love fresh,
tasty ingredients
Copy !req
683. served up in healthy,
attractive dishes.
Copy !req
684. Incredibly, Sandy and Phil
haven't realised this,
Copy !req
685. even though there's a
great organic market
Copy !req
686. on their doorstep.
Copy !req
687. - I'm Sandy.
- Here is Sandy.
Copy !req
688. - Nice to meet you.
- Slightly dotty.
Copy !req
689. Guess where she gets
her meat from?
Copy !req
690. - I hope it's not a supermarket.
Copy !req
691. - It is a supermarket, yeah,
that's right.
Copy !req
692. However, that's stopped now.
Copy !req
693. We're gonna look for
some lamb steak,
Copy !req
694. something simple,
something local,
Copy !req
695. and something not too expensive.
Copy !req
696. - Okay.
Copy !req
697. - This is excellent
locally-produced lamb.
Copy !req
698. It just gives a little bit of
excitement from the waitresses
Copy !req
699. to sort of, A, this is
local organic lamb,
Copy !req
700. B, we got it from the
farmers market
Copy !req
701. this morning in our street,
Copy !req
702. and it just starts to
make it feel
Copy !req
703. a little bit more
fucking romantic.
Copy !req
704. Thank you.
- Okay.
Copy !req
705. - How much is that please?
- The girls will be excited
Copy !req
706. about that.
- Would be 53.06.
Copy !req
707. We don't do Tesco Club points,
so call it 50 quid for cash.
Copy !req
708. - Okay, lamb steaks, yes?
- Yes.
Copy !req
709. - Little bit of rosemary,
little bit of garlic.
Copy !req
710. Phil's a self-taught chef
who knows very little,
Copy !req
711. so I'll have to start
from scratch with him.
Copy !req
712. What you've got to do
is just remember
Copy !req
713. you're stepping up to the
challenge, huh, big time.
Copy !req
714. This lamb steak is my first dish
Copy !req
715. designed for Morgan's
traditional menu.
Copy !req
716. Get some colour on there,
not quite.
Copy !req
717. We'll serve it for Sunday
lunch tomorrow.
Copy !req
718. And then finally gravy,
Copy !req
719. lamb sauce over the top.
Copy !req
720. Now, if anyone complains
paying 12.50 for a lamb steak,
Copy !req
721. it's clean, it's local,
it's fresh.
Copy !req
722. That for me oozes
value for money.
Copy !req
723. - It's just about going
back to basics.
Copy !req
724. Really simple dish, tasty,
easy to do.
Copy !req
725. He just wants me to succeed,
like.
Copy !req
726. - Sunday isn't a day of rest
in the restaurant business.
Copy !req
727. There's lots of
money to be made.
Copy !req
728. Incredibly, Morgan's
was closed on Sundays,
Copy !req
729. but to test my new team
and my new menu,
Copy !req
730. I've decided to open for lunch.
Copy !req
731. It's Helen's day off,
Copy !req
732. so sensitive assistant
manager Laura is in charge.
Copy !req
733. Laura?
Copy !req
734. Or supposed to be.
Copy !req
735. Where in the fuck is everyone?
Copy !req
736. Today was her big chance
to impress me.
Copy !req
737. She says she's got a
business degree.
Copy !req
738. Laura?
Copy !req
739. So who's running it today?
Copy !req
740. - None of the managers are in,
none of our
Copy !req
741. so-called assistants.
- I'm not sure
Copy !req
742. whether Laura is in today.
Copy !req
743. - So who's leading it today?
Copy !req
744. Who's running the
fucking restaurant today?
Copy !req
745. - Basically Laura on
her own probably.
Copy !req
746. - Will she be in?
Copy !req
747. - It's a fucking joke.
Copy !req
748. What's worse is Laura's
responsibility
Copy !req
749. to sort out the reservations.
Copy !req
750. Where's the table
plan for today?
Copy !req
751. - Laura must have it.
Copy !req
752. - We're just the chefs.
Copy !req
753. - My host Sandy hasn't
turned up either.
Copy !req
754. The fucking plot thickens.
Copy !req
755. - She was having pains in her
chest last night, so, yeah.
Copy !req
756. - This place needs a person
to come in in the morning,
Copy !req
757. open up, and fucking inspire
everyone, check on the kitchen,
Copy !req
758. work with the kitchen, table
plan, and give some oomph.
Copy !req
759. But it's like a freak
house here, you know that?
Copy !req
760. It's 12:45 and Laura's
still not here.
Copy !req
761. - You've reached
Laura's phone.
Copy !req
762. If you'd like to leave a
message I'll call you back.
Copy !req
763. - Hi Laura, good
afternoon it's Gordon,
Copy !req
764. I'm in the restaurant.
Copy !req
765. I can't believe I'm
chasing the management
Copy !req
766. to come into work in
their own restaurant
Copy !req
767. on such a crucial day.
Copy !req
768. I've been told Sandy's
at home resting.
Copy !req
769. Sandy?
(dog barks)
Copy !req
770. Sandy?
Copy !req
771. But she won't even answer.
Copy !req
772. Oh, fucking hell.
Copy !req
773. Sunday, bloody Sunday.
Copy !req
774. If you're not
prepared to face up
Copy !req
775. to the responsibilities of
running a fucking business,
Copy !req
776. then why open it in
the first place?
Copy !req
777. Pathetic, fucking pathetic.
Copy !req
778. Morning.
- Morning.
Copy !req
779. - Laura finally turns up
but no apology.
Copy !req
780. (sighs) One o'clock.
Copy !req
781. To cap it all she can't even
find her own table plan.
Copy !req
782. - Has anybody seen the
page out the book?
Copy !req
783. - No.
Copy !req
784. - Her first customers
are due in 20 minutes.
Copy !req
785. Two hours ago we were in the
same, you know, situation.
Copy !req
786. That's why I said we were
looking for it.
Copy !req
787. - Oh, I'm sorry, Gordon.
Copy !req
788. - Now she's just being rude.
Copy !req
789. Laura?
Copy !req
790. Laura, come here a minute,
come here a minute.
Copy !req
791. Come here a minute.
Copy !req
792. - Is this because things ran
quite smoothly last night,
Copy !req
793. so it's like a ploy to
sort of mess things up?
Copy !req
794. - I'll run the fucking
show if you don't show me
Copy !req
795. some form of fucking
business study degree
Copy !req
796. that you've been fucking
harping on that you've got.
Copy !req
797. - I'm sorry, I just can't.
Copy !req
798. - Well, stop being so
fucking stupid.
Copy !req
799. Now you're blaming me for
the fucking reservation book?
Copy !req
800. Two hours ago when
you were in bed,
Copy !req
801. we were in here looking for
the fucking thing, it's gone.
Copy !req
802. Can we move on and try to get
Copy !req
803. some form or shape in
this restaurant?
Copy !req
804. Isn't that the most
sensible thing to do?
Copy !req
805. But let me just tell you,
Copy !req
806. what I've witnessed in
the last three hours here,
Copy !req
807. hello, you can shake your
head and run off again,
Copy !req
808. this time I don't give a fuck.
Copy !req
809. But don't dare blame me
for this chaotic mess.
Copy !req
810. - You don't have to be so rude.
Copy !req
811. - Laura, come here a minute.
Copy !req
812. - Right, I'm just gonna go.
- Oh, not again, not again.
Copy !req
813. Not again, bollocks,
unbelievable.
Copy !req
814. Hi, Helen.
Copy !req
815. I'm desperate for a
real manager.
Copy !req
816. I'm just concerned, Helen,
you know that.
Copy !req
817. I'm just like, fucking
staff have gone.
Copy !req
818. The two are in the kitchen.
Copy !req
819. Okay, thank you, bye-bye, bye.
Copy !req
820. (gentle music)
- Helen's on her way in,
Copy !req
821. but I have to run it
until she gets here.
Copy !req
822. - Emma, as soon as you've
served the starters,
Copy !req
823. come round and jump on
the main courses, yeah?
Copy !req
824. How are you, welcome,
good to see you.
Copy !req
825. How many, my darling?
- We're 12 in.
Copy !req
826. - Now we're up against it.
Copy !req
827. A birthday party for 12
have turned up unannounced.
Copy !req
828. Clear your space,
clear your area,
Copy !req
829. so you've got a nice clean,
yeah, area
Copy !req
830. to think and fucking work in,
yeah?
Copy !req
831. Welcome good to see you.
Copy !req
832. Been a bit of a manic morning
Copy !req
833. for a Sunday.
- Thank you.
Copy !req
834. - Just face the music and dance.
Copy !req
835. - At least
someone's happy.
Copy !req
836. - For what we're
about to receive,
Copy !req
837. may the great architect
of the universe
Copy !req
838. make us truly thankful,
Copy !req
839. amen.
- Amen.
Copy !req
840. - With Phil in the kitchen,
Copy !req
841. they might well need the
Almighty's help.
Copy !req
842. I hope to God he remembers
what I've taught him.
Copy !req
843. Er, vegetable soup?
Copy !req
844. Now I'm reduced to
waiting on tables.
Copy !req
845. It's how I started out.
Copy !req
846. The birthday man himself,
thank you.
Copy !req
847. You're allowed a second portion.
Copy !req
848. And the third vegetable soup?
Copy !req
849. - Oh, I knew there
would be something.
Copy !req
850. - What's wrong,
talk to me?
Copy !req
851. - I forgot to
put the sauce on.
Copy !req
852. - Come on, come on, think,
concentrate,
Copy !req
853. concentrate, come on.
Copy !req
854. What I need in here is
for you to stay on top it,
Copy !req
855. you know that, yeah?
Copy !req
856. Yeah.
- Yeah?
Copy !req
857. Before you start sending
out a main course,
Copy !req
858. in your mind have a
little rehearsal.
Copy !req
859. Lamb, cabbage, potato, carrot,
sauce, just run it through,
Copy !req
860. and the more you test your
mind, you can't forget.
Copy !req
861. The cavalry has arrived at last,
Helen.
Copy !req
862. Am I happy to see you.
Copy !req
863. What I'm more pissed
with anything
Copy !req
864. is just that the most amazing
fucking potential lunch,
Copy !req
865. fully booked, waiting list for
lunch, and fucking, you know,
Copy !req
866. a golden opportunity going
down the drain, yeah?
Copy !req
867. However, you're here,
yeah, stabilise the ship.
Copy !req
868. - Thank you for all your
help this morning, then.
Copy !req
869. - Come on, Phil, don't
forget what's in the oven.
Copy !req
870. - No, no, I know,
Copy !req
871. I know, I know.
- Yeah, and start organising
Copy !req
872. how you're gonna start dressing
nine main courses with Emma.
Copy !req
873. - Emma?
- Yes, Chef.
Copy !req
874. - Just another, please,
we need more plates.
Copy !req
875. - Phil's
concentration deserts him,
Copy !req
876. and he's making charcoal again.
Copy !req
877. Oh dear, look at that.
Copy !req
878. At least one chef here has
high standards.
Copy !req
879. Phil's sous chef Emma turns
out to be a dark horse.
Copy !req
880. She's quick, diligent
and passionate.
Copy !req
881. Her talents go beyond
sticky toffee pudding.
Copy !req
882. Phil can't cope without her.
Copy !req
883. - It's like home cooking,
isn't it?
Copy !req
884. It's like this has really kicked
everything into touch now.
Copy !req
885. It's beautiful.
(diners chatting and laughing)
Copy !req
886. - It means the world to me
to see it busy on a Sunday,
Copy !req
887. 'cause it just wasn't,
Copy !req
888. and that's why I'm here
now, so that things go well,
Copy !req
889. and we take a lot of money,
Copy !req
890. and they'll be all
back next Sunday.
Copy !req
891. - I was right to put
Helen in charge.
Copy !req
892. We've just about got
away with it.
Copy !req
893. But with Sandy ignoring
me and Laura's strops,
Copy !req
894. it's not good enough.
Copy !req
895. You've got to understand
I'm feeling sick.
Copy !req
896. I arrived here this morning
and it was pandemonium.
Copy !req
897. So whilst I totally respect
you weren't feeling well,
Copy !req
898. I could still do with
your support.
Copy !req
899. - You have my support.
Copy !req
900. - We're drawing the line today
and we're moving forward.
Copy !req
901. It's not a lifestyle,
it's a business,
Copy !req
902. and we're gonna treat it
like a business.
Copy !req
903. I want you to let your
chef do his job.
Copy !req
904. And if he doesn't do
that job, get rid of him.
Copy !req
905. - What about my—
- Really sorry,
Copy !req
906. but if you don't
fucking act and cook
Copy !req
907. and run this place
like a head chef,
Copy !req
908. then don't expect to be here.
Copy !req
909. I've been really struggling with
Copy !req
910. how to re-launch this
shambolic restaurant,
Copy !req
911. but I've had an idea,
Copy !req
912. to invite some local
celebrities and create a stir.
Copy !req
913. Around here, it's littered with
WAGs, actresses and actors.
Copy !req
914. Hollyoaks is filmed
round the corner,
Copy !req
915. and it's a perfect
opportunity to get
Copy !req
916. some really good publicity
for the restaurant.
Copy !req
917. So it's the neighbourhood,
Copy !req
918. and the minute anyone spots
anyone famous in there,
Copy !req
919. they all wanna descend upon
it, so that creates a buzz.
Copy !req
920. It's a race against
time for Phil.
Copy !req
921. He's got to master some
classic and healthy recipes
Copy !req
922. to lure those ladies who lunch.
Copy !req
923. Taste and tell me
what that needs.
Copy !req
924. - Salt.
- Salt, yeah, good.
Copy !req
925. Emma's the best thing
in the kitchen.
Copy !req
926. With her helping Phil, we may
succeed with the relaunch.
Copy !req
927. You are the second chef.
Copy !req
928. There's no reason why not
you can't run this place
Copy !req
929. down the line on his day off,
you know.
Copy !req
930. - Well, that's my intention.
- You're more than capable.
Copy !req
931. I really mean that.
Copy !req
932. And if you can be
that passionate
Copy !req
933. about a sticky toffee pudding,
Copy !req
934. fuck knows what you're
gonna be like
Copy !req
935. when you're let loose on
fucking meat or fish, huh?
Copy !req
936. For the relaunch, I've thought
of a new role for Sandy
Copy !req
937. to stop her meddling.
Copy !req
938. Why don't we, for the
first time ever,
Copy !req
939. in between courses start
auctioning off some of these
items?
Copy !req
940. - Oh, wow, I'm very
impressed with that.
Copy !req
941. - Yeah?
Copy !req
942. Selling antiques is what
she's good at,
Copy !req
943. and there's plenty around
to keep her occupied.
Copy !req
944. Just in between courses, yeah?
- It's a really,
Copy !req
945. seriously good idea.
- We can start moving
Copy !req
946. some of this stuff.
- Yeah.
Copy !req
947. The great thing is of all,
Copy !req
948. he's actually defined everyone's
role, and that's it now.
Copy !req
949. We're all gonna stick to it,
Copy !req
950. and life should be a lot better.
Copy !req
951. - We're fully booked
for the relaunch today,
Copy !req
952. and I'm nervous.
Copy !req
953. I've staked my
reputation on Morgan's.
Copy !req
954. Key to my strategy is Phil's
ability to cook my new menu.
Copy !req
955. But I'm still not
convinced about him.
Copy !req
956. Right, chicken in, skin
side down first, olive oil.
Copy !req
957. Why not butter?
Copy !req
958. - Butter, butter will
burn on the pan, like.
Copy !req
959. - Yeah, mm-hmm.
Copy !req
960. He has to concentrate on
getting the basics right.
Copy !req
961. If you can just slow
down for me,
Copy !req
962. and fucking think a
little bit harder,
Copy !req
963. we're fucking 90% of the
way there, you know that?
Copy !req
964. - Yeah.
- Yeah, do not get distracted.
Copy !req
965. Excellent.
Copy !req
966. Morning.
- Morning.
Copy !req
967. - How are you?
- Fine thanks, Gordon.
Copy !req
968. - You can come
through, come through.
Copy !req
969. - What?
- Come through.
Copy !req
970. - Oh right, let me
put these down.
Copy !req
971. - Just going through two
or three dishes.
Copy !req
972. Chicken with lentils,
and then poached salmon
Copy !req
973. in an autumn broth,
Copy !req
974. and nice crispy skin.
Copy !req
975. - Mm, tasty, very tasty.
Copy !req
976. - You have got to realise
the potential here.
Copy !req
977. - Okay.
- 48 booked for tonight.
Copy !req
978. Normal restaurants are
struggling
to get fucking five in.
Copy !req
979. (gentle music)
It's time for a pep talk,
Copy !req
980. and my ragtag team
needs some help,
Copy !req
981. even from sensitive flowers.
Copy !req
982. Laura has finished sulking and
has decided to lend a hand.
Copy !req
983. - Laura, welcome back.
- Thank you.
Copy !req
984. - Concerned about
assistant manager, manager,
Copy !req
985. or just concerned about
running the place?
Copy !req
986. - Just concerned that the
place is running smoothly.
Copy !req
987. - Good.
Copy !req
988. - I still expected him
to roar, but for now,
Copy !req
989. I'm quite happy, I'm
quite stable.
Copy !req
990. He unsettles me. (laughs)
Copy !req
991. - Fucking big night tonight,
yeah?
Copy !req
992. Could be something quite
major, don't fuck it.
Copy !req
993. When the shit hits the
fan, we stay united.
Copy !req
994. We've all got our jobs to
do with no interference.
Copy !req
995. No interference.
Copy !req
996. - I'm very happy, I'm very happy
Copy !req
997. (laughing) to take a back seat.
Copy !req
998. - The celebrities
have taken the bait.
Copy !req
999. First in are Hollyoaks stars
Copy !req
1000. Sarah Dunn and Jennifer Biddall.
Copy !req
1001. - Hey.
Copy !req
1002. - The footballers'
wives have come too,
Copy !req
1003. including Louise Owen,
Michael's wife.
Copy !req
1004. And next in is Sheree Murphy.
Copy !req
1005. Where WAGs hang out,
others will surely follow.
Copy !req
1006. My strategy has paid off.
(diners chatting)
Copy !req
1007. Good to see you.
Copy !req
1008. Hungry?
- Starving.
Copy !req
1009. - Yes, gonna eat desert as well?
Copy !req
1010. - Yes.
- Yeah?
Copy !req
1011. There's no skinny minnies here,
are there?
Copy !req
1012. We've got proper foodies.
Copy !req
1013. - Okay, who doesn't
need to be behind the bar?
Copy !req
1014. There's no one on the floor,
Copy !req
1015. there's five people
behind the bar.
Copy !req
1016. - Helen's
cracking the whip
Copy !req
1017. and keeping Sandy and
the waitresses in line.
Copy !req
1018. The new menu's going down well.
Copy !req
1019. - Can I get the roast
chicken breast, please?
Copy !req
1020. - Table seven, one risotto,
three chicken.
Copy !req
1021. - But Phil
has a problem.
Copy !req
1022. - Laura, an
order's been taken,
Copy !req
1023. you took it on table six,
Copy !req
1024. and there's no check
in the kitchen
Copy !req
1025. and nothing on the top there.
Copy !req
1026. - An order has
gone missing.
Copy !req
1027. and the customers are waiting.
Copy !req
1028. - They've been
waiting 20 minutes.
Copy !req
1029. Can you go and sort it out,
please.
Copy !req
1030. - Did you get a table six in?
Copy !req
1031. - No.
- No, come on guys.
Copy !req
1032. - It was the smoked haddock.
Copy !req
1033. And smoked salmon for
me, and chicken and lamb.
Copy !req
1034. - Starters out straight
away, please, Em, yeah?
Copy !req
1035. It's not your fault, yeah,
one haddock, one salmon,
Copy !req
1036. one chicken, one lamb, please,
Phil, yeah.
Copy !req
1037. - No problem.
Copy !req
1038. - Try and push that
table forward.
Copy !req
1039. - Yeah.
- Fucking hell,
Copy !req
1040. a night like tonight,
d'you know what I mean?
Copy !req
1041. Thank fuck the kitchen's
solid, that's all I'm saying.
Copy !req
1042. (sighs) Oh God, two risottos,
yes?
Copy !req
1043. - Yes.
- Good man.
Copy !req
1044. Don't drop, yeah?
- No.
Copy !req
1045. - Will Phil
keep his concentration
Copy !req
1046. and cook my menu well enough
Copy !req
1047. to impress Woolton's glitterati?
Copy !req
1048. - This is doing my
fucking nut in.
Copy !req
1049. It's very hard to keep
fucking concentration.
Copy !req
1050. - Despite the cock up,
Copy !req
1051. everyone seems happy.
(diners laughing)
Copy !req
1052. I just hope the customers want
to bid for Sandy's antiques.
Copy !req
1053. - Sandy may be clueless
about running restaurants,
Copy !req
1054. but when it comes to selling
antiques, she's a natural.
Copy !req
1055. - Mr. Ramsay, what are
you gonna start us off at?
Copy !req
1056. 20 pounds, right, somebody
will help you, 20 pounds.
Copy !req
1057. (diners laughing)
20 pounds we're bid, 20.
Copy !req
1058. - I was gonna say a fiver.
- 30 here.
Copy !req
1059. (diners laughing)
Any advance on 40?
Copy !req
1060. - 50 pounds.
- 50 pounds is bid.
Copy !req
1061. - One risotto, three chicken.
(jaunty music)
Copy !req
1062. - 70 over there, 80, 90.
Copy !req
1063. 100 pounds, that's your bid,
Copy !req
1064. thank you.
(gavel bangs)
Copy !req
1065. - Dirty chef's
a happy chef.
Copy !req
1066. - Like a pig in shit.
Copy !req
1067. Let's go, we got table 10.
Copy !req
1068. - 45, thank you, we're
selling at 45 pounds now.
Copy !req
1069. - I'll get it, I'll get it.
- Ooh, 50 just in time.
Copy !req
1070. - Ooh.
(diners laughing)
Copy !req
1071. - 50 pounds, 50.
Copy !req
1072. - The local celebrities
are flashing their cash,
Copy !req
1073. but what do they
think of the food?
Copy !req
1074. - It's very nice. (laughs)
Copy !req
1075. - It's delicious, actually,
'cause it's a bit crispy
Copy !req
1076. but it's also very
tender as well.
Copy !req
1077. It's lovely, really, really
nice, I'm really impressed.
Copy !req
1078. - I'd definitely
come back again.
Copy !req
1079. - It's been somewhere that I've
never actually come along to
Copy !req
1080. 'cause I've heard good
and bad things about it,
Copy !req
1081. but yeah, I'd
definitely come back.
Copy !req
1082. - Phil's
cooked his heart out
Copy !req
1083. and not burnt a thing.
Copy !req
1084. - I feel more in control.
(laughing)
Copy !req
1085. As he says that,
Copy !req
1086. he's just fucking knocked
the salt over, fucking hell.
Copy !req
1087. (Emma laughs)
What a twat.
Copy !req
1088. - Emma's played a
vital role too.
Copy !req
1089. - I just think it's
gone well today.
Copy !req
1090. It's been a pleasure to
work today, actually.
Copy !req
1091. - Selling at 65 pounds.
(gavel slams)
Copy !req
1092. - Morgan's
is transformed.
Copy !req
1093. Just a week ago it was in
chaos under dotty Sandy,
Copy !req
1094. serving up tasteless
stodge from a supermarket.
Copy !req
1095. (gavel slams)
- 140 pounds,
Copy !req
1096. thank you very much indeed.
Copy !req
1097. - Right, good, huh?
Copy !req
1098. - That's what I do, it's like—
Copy !req
1099. - Well, you're in your
element, for God's sake,
Copy !req
1100. I've never seen you so
fucking happy.
Copy !req
1101. (Sandy laughs)
How much have you taken
Copy !req
1102. fucking selling antiques,
what did we sell?
Copy !req
1103. - Five or 600 pounds.
- Five or 600 pounds.
Copy !req
1104. - Fantastic.
- Sorry, in 15 minutes?
Copy !req
1105. - Yeah.
- That's fucking good news.
Copy !req
1106. Fucking hell.
(both laugh)
Copy !req
1107. Tonight you found your role.
Copy !req
1108. Don't take that the wrong way,
Copy !req
1109. but that's what you're
good at doing.
Copy !req
1110. - I agree with you.
Copy !req
1111. - And you have been
the toughest nut
Copy !req
1112. I've ever attempted to crack,
yeah?
Copy !req
1113. - Yeah.
- Okay.
Copy !req
1114. Dining room, I just
want you two to combine.
Copy !req
1115. No one's in competition
with each other, you know,
Copy !req
1116. you both have an amazing
fucking role, yeah?
Copy !req
1117. The kitchen, solid.
Copy !req
1118. I cannot tell you the
difference from tonight
Copy !req
1119. in comparison to what
went on seven days ago.
Copy !req
1120. It's extraordinary.
Copy !req
1121. And the minute you
start changing it
Copy !req
1122. and reverting back to the
old ways, you're fucked.
Copy !req
1123. I'm back in Liverpool.
Copy !req
1124. It's a month after I turned
failing bistro Morgan's
Copy !req
1125. into a packed
neighbourhood restaurant.
Copy !req
1126. But there's been a
shocking development.
Copy !req
1127. Helen's told me that following
a row, she's let someone go.
Copy !req
1128. I'm on the search for Phil.
Copy !req
1129. He's left Morgan's and
he's set up camp here,
Copy !req
1130. so dying to get hold of
him and find out
Copy !req
1131. what the fuck's going on really.
Copy !req
1132. Jesus, what the fuck are
you doing here?
Copy !req
1133. How are you, mate?
- Hi mate, great, how are you?
Copy !req
1134. - How are you?
- Sound, I'm sound, sound.
Copy !req
1135. - Good to see you.
- Feeling sound.
Copy !req
1136. - You're looking well.
- I feel well.
Copy !req
1137. - What happened?
Copy !req
1138. - She said that she's
had loads of complaints,
Copy !req
1139. so my services were not
required no more.
Copy !req
1140. There's not a lot I can
do about it now,
Copy !req
1141. so I've moved on and I aim
to put my mark on here.
Copy !req
1142. - Without me there,
Copy !req
1143. Phil's concentration went again.
Copy !req
1144. But it's actually good news.
Copy !req
1145. Now as a sous chef, he'll train
Copy !req
1146. under an experienced head chef.
Copy !req
1147. - Just trying to stay focused,
do what I'm supposed to do,
Copy !req
1148. listen, and concentrate
more on my job.
Copy !req
1149. I just feel less stressed.
Copy !req
1150. Do you wanna take that, please?
Copy !req
1151. - It's for the best
that Phil has left Morgan's,
Copy !req
1152. - Going with the scallops.
- and I'm pleased for him.
Copy !req
1153. I'm off to the restaurant
Copy !req
1154. to find out the owner's
side of the story.
Copy !req
1155. I'm worried about what's
happened to my menu
Copy !req
1156. and just who's cooking it.
Copy !req
1157. Slightly nervous because
it was a month ago,
Copy !req
1158. fucking hard work,
Copy !req
1159. and I came across an owner
that was totally clueless
Copy !req
1160. when it came to
running a business.
Copy !req
1161. Ladies.
Copy !req
1162. - Hello.
- Hello, Gordon.
Copy !req
1163. - How are you, darling, well?
- Fine, thank you.
Copy !req
1164. - Good to see you.
Copy !req
1165. Are you well?
- Hello, yeah.
Copy !req
1166. - Nice to see you.
- How are you?
Copy !req
1167. - Got that colour back
on your cheeks again.
Copy !req
1168. How are you darling?
- Welcome back to the family.
Copy !req
1169. Lovely to see you.
- You've been
Copy !req
1170. in the hairdresser?
- Oh yes, of course.
Copy !req
1171. - You're looking
immaculate as ever.
Copy !req
1172. - Thank you very much,
Copy !req
1173. that's lovely.
- Ah,
Copy !req
1174. so who's in the kitchen?
Copy !req
1175. Emma's still here, I hope?
- Emma's now—
Copy !req
1176. - Emma's been—
- Emma is now our head chef.
Copy !req
1177. - Is she?
- Emma has been, yes.
Copy !req
1178. - That's fantastic news.
Copy !req
1179. My biggest worry about Phil
Copy !req
1180. was the level of his
concentration.
Copy !req
1181. - We had to let him go.
Copy !req
1182. - We thought that, you
know, where we wanna be,
Copy !req
1183. and Emma was the next step,
Copy !req
1184. and she's been there for
us and dedicated, and 100%
Copy !req
1185. we've had from her, so.
- Yeah.
Copy !req
1186. - Hello.
Copy !req
1187. So Emma, the dark horse
of the kitchen,
Copy !req
1188. has been rewarded for all
her hard work.
Copy !req
1189. Have you taken the reins?
Copy !req
1190. - Yeah, I've tried to.
Copy !req
1191. - Good for you,
- I'm getting more confident.
Copy !req
1192. I remember you saying to me,
Copy !req
1193. "Come out of your corner,
you're like a little mouse."
Copy !req
1194. yeah,
- Yeah.
Copy !req
1195. - Everyone said to me,
Copy !req
1196. "Oh, Emma's got very
authoritative in the kitchen."
Copy !req
1197. - I'm pleased, I'm so pleased.
Copy !req
1198. That means the whole place
is being run by females.
Copy !req
1199. - By females.
Copy !req
1200. - Which is working fucking well.
Copy !req
1201. Well, I'm dying to eat,
I can't believe
Copy !req
1202. how quiet this is.
- Can't wait to feed you.
Copy !req
1203. - The beef looks fantastic out
there with the celeriac mash.
Copy !req
1204. - The braised beef, yeah.
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1205. - And braised
with apricots?
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1206. - Definitely not.
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1207. - It's lovely, that sauce, now.
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1208. Head chefs are
predominantly male,
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1209. and it's just good that
I'm having a go,
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1210. and someone's given me
the chance to have a go.
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1211. I think it's up to me to
prove myself now.
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1212. - So last week we took
just under 4,000 pound.
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1213. - Yeah.
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1214. - Helen's computerised
the accounts,
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1215. a big contrast to Sandy's chaos.
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1216. The week before I came here,
you barely hit 1,500 pound.
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1217. - We were losing, then
we broke even,
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1218. and now we're in profit,
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1219. and we have done for three
weeks, we've been in profit.
Copy !req
1220. - You seem a lot more confident
than you did a month ago
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1221. in terms of your role defined.
- Yeah.
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1222. Well, people have sort
of had confidence in me,
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1223. which is, you know, the
first thing about,
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1224. you can portray what you wanna
do and put your foot down,
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1225. and people don't listen to you.
Copy !req
1226. But once you've been
given a defined role
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1227. and people start
believing in you,
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1228. then it actually gives you
power and wings
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1229. to wanna fly and do
what you're doing.
Copy !req
1230. - It's great to see the
restaurant full.
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1231. And Emma is so tuned
into the menu
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1232. that she's even added a dish
of her own, braised beef.
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1233. Thank you.
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1234. Lovely, thank you.
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1235. Look how tender that beef is.
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1236. This is falling apart,
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1237. almost like it's
melting on your fork.
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1238. Mm, wow.
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1239. That's delicious. (laughs)
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1240. Fucking hell.
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1241. It's so upsetting,
you know that,
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1242. in comparison to the dinner
I had last time I was here,
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1243. you just cannot compare.
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1244. This is delicious.
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1245. Food was delicious.
- Great.
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1246. - Great.
- Really good.
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1247. Absolutely spot on.
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1248. - I wanted to impress you.
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1249. - Yeah, you certainly did that.
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1250. Don't stop, yeah.
- We won't.
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1251. - Goodnight.
- Goodnight.
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1252. - Ladies.
- Thank you.
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1253. - Not a man in sight, fuck me.
(all laughing)
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1254. - Not a man in sight is
just the way we like it.
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1255. Thank you.
- Not a man in sight,
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1256. just the way we like it.
(relaxed music)
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1257. - Would you like to
come through?
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1258. - The
ladies of Morgan's
Copy !req
1259. are now making money
against all the odds.
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1260. Girl power has saved
this restaurant.
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1261. - Would you like to see
the wine list?
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1262. - I'm happy Morgan's
is now running
Copy !req
1263. as a neighbourhood restaurant.
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1264. Helen's in control of
the business.
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1265. Emma clearly knows what the fuck
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1266. she's doing in the kitchen,
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1267. and she seems so much
more confident.
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1268. Happy customers, happy staff,
and the food was delicious.
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1269. Thank God for that.
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1270. Morgan's has got it right.
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1271. Thank fuck for that.
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